Our aim is to find you the perfect property to suit your requirements with the minimum of hassle.
The first step is to contact us to provide brief details about yourself and about the accommodation you require. We then search our database for suitable properties for you to view. If not urgent, and with your permission we can log your details on our system so that we can contact you as suitable properties become available. It is wise to start looking about a month before you wish to move, as the nicer properties are viewed and reserved quickly. Our tenancies are granted for a minimum term of 6 months, which may be renewed if all parties are in agreement.
Please note that for your safety and peace of mind -
Viewings will be arranged at times to suit you, including some evenings and weekends, and you will invariably be accompanied by a member of staff, who can give advice and answer any questions you may have.
Upon reserving a property, a Holding Deposit (aka Reservation Deposit) will be required in order to take the property off the market and reserve it for you. This is usually equivalent to two week's rental. Providing the tenancy goes ahead, this will be deducted from the first monthly rental and the tenancy deposit, which are both due before you move in (see below).
In the event that the landlord declines to grant the tenancy, the Holding Deposit will be refunded to you in full.
However the holding deposit will be non-refundable if you decide not to proceed for any reason, or if you fail to provide complete and accurate information in your application.
As a minimum we will require satisfactory references from your employer (or uni/college), a previous or current landlord, and a credit reference report.
We may also require a personal reference, and sometimes a guarantor. We may use the services of an independent referencing company to obtain and evaluate these references.
Some rents are quoted weekly, some calendar monthly. Please check carefully. The tenant is usually also responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs. All rents are payable by bank standing order to our company bank account or your landlord's bank account.
A security (tenancy) deposit of a minimum of one month's rental will normally be required. This deposit will be treated in accordance with the Tenancy Deposit Protection regulations, and you will be provided with the appropriate prescribed information and receive details regarding the scheme used. The deposit is held to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement. Please note that under no circumstances may the security deposit be used by the tenant to cover rent.